Service areas

Managed IT services in ten major U.S. metros.

Same-day on-site support backed by a national 24/7 NOC. Local engineers in every market — one team, one agreement, one monthly invoice across every site.

Multi-location businesses

One team. One agreement. Every site covered.

If your business has offices in more than one of the metros above — or one or two metros plus remote staff elsewhere — you get the same flat per-user pricing across every site, with the same primary engineer leading every account.

You don’t deal with multiple regional MSPs, multiple invoices, or the seam where one provider’s service ends and another begins. We handle the entire footprint, including the inter-site connectivity and the consistency-of-experience work that multi-location businesses always need.

It’s the model that lets a 20-person firm in Prescott and a 200-person firm with offices in three coastal cities get the same caliber of service from the same company. Local responsiveness, national resources, one accountable team.

Hatten Consulting service-area map covering ten U.S. metros: Northern Arizona, Phoenix, Albuquerque, Austin, Oklahoma City, Miami, New York City, Orange County, Los Angeles, and Las Vegas
What you get with multi-site coverage

Built for businesses that don’t live in one city.

Multi-location work isn’t a single problem — it’s six. We solve all of them under one agreement.

Consistent service

Same SLA, same response time, same engineering quality in every market — not "headquarters gets premium, branches get the leftovers."

Single agreement

One contract, one renewal, one point of accountability. No annual scramble to coordinate three vendors’ renewal dates.

Single invoice

Per-user pricing rolled up across all sites — not separate bills per location for your AP team to reconcile.

Cross-site coordination

Office moves, openings, and closures handled by the same team that knows your environment — not a new vendor relationship each time.

Unified security posture

One policy framework applied consistently across every site — no gaps at the seams where two providers’ coverage doesn’t quite meet.

Roll-up reporting

Quarterly business reviews that cover the whole footprint, not six separate reports you have to merge yourself.

Common engagement profiles

Where consolidating to one provider pays off fastest.

The kinds of businesses we see the biggest immediate wins for when they consolidate IT to a single multi-metro partner.

Franchise groups

Restaurant chains, fitness franchises, automotive groups — identical infrastructure replicated across many sites needs identical service across every one.

Multi-office professional services

Law firms, accounting practices, and consultancies with offices in two or three metros. One stack, one set of compliance controls, one team.

Healthcare networks

Specialty groups, dental groups, and clinic networks that have grown by acquisition and now run a patchwork of systems. HIPAA-aware consolidation.

Distributed-team tech companies

SaaS and tech firms with headquarters in one metro and engineering or operations teams in two or three others. Consistent security across all.

Hospitality groups

Hotel, restaurant, and entertainment-venue operators with PCI-compliance requirements at every site and central-office reporting needs.

Regional manufacturers & distributors

Production and distribution operations across multiple states. Mixed cloud and on-premise environments with cross-site logistics integrations.

Don’t see your city?

We extend remote-first service to many additional markets, and our metro footprint grows by client demand. Tell us where you are — chances are good we can help.