NY · NYC

Managed IT, Web, Marketing & AI Services in New York City

Same-day on-site support backed by a national 24/7 NOC. Local engineers, senior-led accounts, transparent flat per-user pricing.

Local IT support

Serving New York City businesses

New York City sets the bar for IT, web, and marketing partners. The expectation is simple: when something needs to happen, somebody answers fast and the work is excellent. Most national vendors can’t deliver that in the five boroughs — their cost structure and staffing model isn’t built for Manhattan rates or Brooklyn traffic. Our NYC team is built specifically for that pace.

The work we do in New York reflects the city’s economy. Law firms across midtown and the Financial District need senior-led managed IT, document management, and the secure client portals that match how their clients expect to work. Financial services firms — asset managers, RIAs, family offices — need SEC- and FINRA-compliant environments that examiners can audit cleanly. Creative agencies in the Flatiron, SoHo, DUMBO, and Williamsburg need Mac-friendly IT, large-file collaboration tooling, and the websites and marketing that show off the work they ship for their own clients. Growing tech and SaaS firms need SOC 2-ready infrastructure paired with marketing that scales the funnel.

Our typical NYC client is in the 20-to-300-seat range and works with us across multiple services. About 70% use us for more than one. Managed IT and web design are the most common entry points; digital marketing, VoIP, and AI consulting tend to follow once the relationship is established. We’re also doing more Copilot deployment work in NYC than any other metro right now — the city’s law firms and financial services firms see AI as the productivity lever, and the conversations have moved past whether to use it and onto how to govern it.

We support clients across Manhattan, Brooklyn, Queens, and the Bronx, with same-day on-site response throughout the city. NYC pricing is somewhat above our inland metros — the cost of staffing senior engineers and account leads in the city is real and we’re transparent about it. What you get is genuinely senior engineering, marketing, and design talent on every account from day one, not the junior-staff-and-escalate model most NYC clients have been through and are tired of.

NYC, NY — Hatten Consulting service area
Industries

Who we work with in NYC.

Each industry has its own software stack and compliance posture. We’re fluent across all of them.

Law firms

Document management, secure client portals, time-and-billing integrations, brand-forward websites, and the litigation-support tooling NYC firms expect.

Financial services & asset management

SEC- and FINRA-compliant IT environments, surveillance and archiving tooling, and compliant marketing for asset managers and RIAs.

Creative & media agencies

Mac-heavy IT, large-file collaboration, and websites + marketing that show off the agency’s own work for prospects.

Family offices & private wealth

High-touch executive IT, secure document handling, and the discretion these engagements require.

Professional services

Consulting firms, accounting practices, and architecture studios — managed IT, websites, and conversion-focused marketing.

Growing tech & SaaS

SOC 2-ready infrastructure, secure development environments, marketing sites that scale the funnel, and Copilot deployments.

Coverage area

Cities we serve in the NYC metro.

Same-day on-site response throughout the metro, with most issues resolved remotely first. Our service radius covers approximately 25 miles from the metro center.

  • Manhattan, NYSame-day on-site · 24/7 remote support
  • Brooklyn, NYSame-day on-site · 24/7 remote support
  • Queens, NYSame-day on-site · 24/7 remote support
  • The Bronx, NYSame-day on-site · 24/7 remote support
  • Surrounding communitiesIf you’re close to any of the above, we likely cover you too — ask.
Frequently asked

Common questions from NYC businesses.

The questions we hear most often during initial conversations. If yours isn’t answered here, ask us directly.

Do you really do all five services at NYC quality?

Yes. Each of our five service lines has dedicated senior practitioners on the NYC team. About 70% of our NYC clients use us for more than one service — managed IT plus web design is the most common bundle, with digital marketing and AI consulting added as the relationship grows.

How does NYC pricing compare to your other metros?

NYC managed IT typically runs $129 to $249 per user per month — the premium reflects the cost of staffing senior engineers in the city. Web design and marketing pricing is similarly above our inland-metro rates. We’re transparent about the NYC premium; in exchange you get genuinely senior people on every account, not the junior-staff-and-escalate model.

Can you handle SEC and FINRA compliance for financial services firms?

Yes — this is one of our larger NYC practice areas. We architect and operate compliant communications environments, archiving and supervision tooling, encrypted messaging, books-and-records retention, and the documentation packages examiners look for. The marketing-side work for financial services has its own compliance overlay (FINRA Rule 2210, etc.) and we’re fluent in that too.

Do you support Mac-heavy creative agencies and design firms?

Yes — many of our NYC creative agency and media clients run majority-Mac environments. Apple device management, large-file collaboration tooling, and the project-based access controls creative work requires are all standard. The web design and marketing sides of those engagements are usually showcase-quality work.

How fast can you get to my Manhattan office?

Same-day on-site is standard throughout Manhattan, Brooklyn, Queens, and the Bronx. Typical on-site arrival in Manhattan during business hours is under 60 minutes, with most issues resolved remotely in the first 10-15 minutes. After-hours and weekend on-site is available for higher-tier agreements.

Ready to talk to the NYC team?

Free assessment, no pressure. We’ll review your current environment, identify the highest-impact improvements, and quote flat per-user pricing.