CA · Los Angeles

Web Design, Marketing, Managed IT & AI Services in Los Angeles

Same-day on-site support backed by a national 24/7 NOC. Local engineers, senior-led accounts, transparent flat per-user pricing.

Local IT support

Serving Los Angeles businesses

Los Angeles is less a single business market than a constellation of them, and the constellation is brand- and marketing-driven in a way that’s different from most of our other metros. Entertainment and post-production cluster around Hollywood, Burbank, and Culver City. The financial and professional services concentration runs through Downtown and Century City. Tech and DTC commerce concentrate around Santa Monica, Venice, and the Silicon Beach corridor. Pasadena adds healthcare, biotech, and academic-adjacent businesses. Each of those micro-markets cares intensely about how it presents to its customers — the website, the brand, the marketing — and that’s shaped our LA practice into one where web design and digital marketing are often the lead engagements, with managed IT, VoIP, and AI consulting layered in once the relationship is established.

Several of our largest LA accounts started as web or marketing engagements (a site rebuild for a DTC brand, a paid-social program for an entertainment firm, a Google Ads account for a Pasadena medical group) and added the other services as the relationship grew. Other clients started with managed IT — particularly the professional services and financial services firms in Downtown and Century City — and added the web and marketing work later.

Entertainment work in particular has its own rhythms. Production schedules don’t wait for IT tickets, set-side infrastructure has to come together in days, the security expectations around rights management and pre-release content are real, and the websites and marketing material an entertainment firm puts in front of its industry have to be production-quality themselves. We handle that work for several LA clients across the entire stack.

The tech and e-commerce concentration on the Westside drives the second-largest segment of our LA practice. Many of those clients are at the 50-to-300-seat scale and need a security posture that satisfies enterprise customers’ vendor risk assessments, marketing that drives the revenue model (paid social, email, conversion optimization), and the AI strategy work that’s become unavoidable for any modern tech firm. We provide same-day on-site service across the LA Basin — Downtown, Hollywood, Burbank, Culver City, Santa Monica, Venice, Pasadena, and the surrounding metro.

Los Angeles, CA — Hatten Consulting service area
Industries

Who we work with in Los Angeles.

Each industry has its own software stack and compliance posture. We’re fluent across all of them.

Entertainment & post-production

Set-side IT, Mac/Windows mixed environments, rights-management security, plus production-quality websites and marketing for the firm itself.

E-commerce & DTC brands

Shopify and BigCommerce integrations, paid social, email marketing, conversion optimization, and the IT and security underneath.

Tech & growing SaaS

SOC 2-ready infrastructure for Silicon Beach firms, plus marketing sites that scale the funnel and Copilot deployments.

Creative agencies & media

Mac-heavy IT, large-file workflows, project-based access, and showcase-quality websites and marketing.

Financial services & wealth management

SEC- and FINRA-friendly IT stacks, compliant marketing, and brand-forward sites for Downtown and Century City firms.

Healthcare & biotech

HIPAA managed IT and research-friendly environments for the Pasadena and Cedars-Sinai-adjacent ecosystem, plus patient-acquisition marketing.

Coverage area

Cities we serve in the Los Angeles metro.

Same-day on-site response throughout the metro, with most issues resolved remotely first. Our service radius covers approximately 35 miles from the metro center.

  • Downtown LA, CASame-day on-site · 24/7 remote support
  • Hollywood, CASame-day on-site · 24/7 remote support
  • Santa Monica, CASame-day on-site · 24/7 remote support
  • Pasadena, CASame-day on-site · 24/7 remote support
  • Surrounding communitiesIf you’re close to any of the above, we likely cover you too — ask.
Frequently asked

Common questions from Los Angeles businesses.

The questions we hear most often during initial conversations. If yours isn’t answered here, ask us directly.

Is web and marketing really your main thing in LA, or is it still managed IT?

In LA, we’re close to a 50/50 split between web/marketing-led engagements and managed-IT-led engagements — which is different from most of our other metros. The LA market is brand- and marketing-driven enough that many businesses come to us first for a website rebuild or a paid-social program and add the IT side later. About 75% of our LA clients ultimately use us for more than one service.

Do you work with entertainment industry clients?

Yes — production companies, post-production houses, talent management firms, and entertainment-adjacent professional services. We’re comfortable with the mixed Mac/Windows environments, set-side mobile infrastructure, and rights-management security entertainment requires — and we also build the websites and marketing those firms put in front of their industry.

Can you handle SOC 2 readiness alongside our marketing?

Yes. SOC 2 readiness work is a common engagement for our LA tech and SaaS clients, often running in parallel with website and marketing work. The IT and security frameworks compound with each other — same documentation that satisfies SOC 2 satisfies enterprise vendor reviews that the marketing team is trying to close.

What does managed IT cost in Los Angeles?

Typical engagements range from $119 to $229 per user per month — California pricing reflects the cost of staffing senior engineers locally. Web design is fixed-price per project; marketing is monthly retainer plus ad spend.

How fast can you get to my LA office?

Same-day on-site is standard across the LA Basin. Typical arrival in central LA during business hours is under 90 minutes, with most issues resolved remotely first. We’re honest about LA traffic — rush-hour on-site times skew longer, and we plan accordingly.

Ready to talk to the Los Angeles team?

Free assessment, no pressure. We’ll review your current environment, identify the highest-impact improvements, and quote flat per-user pricing.