FL · Miami

Managed IT, Web, Marketing & AI Services in Miami, FL

Same-day on-site support backed by a national 24/7 NOC. Local engineers, senior-led accounts, transparent flat per-user pricing.

Local IT support

Serving Miami businesses

Miami’s business climate moves fast and runs in two languages. The IT and marketing market there has to match that energy or it gets left behind. Our Miami team is built for the way South Florida businesses actually work — responsive, bilingual where it helps, and comfortable across the eclectic mix of industries that make up the metro’s economy.

What makes Miami a different kind of engagement from most of our other metros is how much of the work is brand-and-marketing driven. South Florida businesses care intensely about how they present to customers — the website, the visual identity, the social presence, the paid-search and paid-social campaigns that fill the calendar and the pipeline. Several of our largest Miami accounts started as marketing engagements (rebuild the website, take over Google Ads, launch a paid-social program) and added managed IT, VoIP, and AI consulting as the relationship grew. Other clients started with managed IT — hospitality groups needing PCI work, healthcare practices needing HIPAA, family offices needing the secure document handling those engagements demand — and added the marketing and web work later.

We cover Miami-Dade and Broward counties, with same-day on-site response across Brickell, downtown Miami, Coral Gables, Doral, Aventura, Miami Beach, and the surrounding metro. Twenty-four-seven remote operations handle everything between visits. Our typical client is a 15-to-200-seat business in professional services, finance, healthcare, hospitality, or international trade.

On the bilingual side: a meaningful share of our Miami clients have Spanish-speaking staff, vendors, or end customers. Our helpdesk supports English and Spanish at the technician level, and we’re used to handling end-user support for staff whose primary working language isn’t English. Same for our marketing work — we run bilingual Google Ads and paid-social campaigns for several Miami clients, and we build websites that serve both audiences without making either one feel like an afterthought. That sounds like a small thing until you’ve had a vendor experience where it wasn’t there.

Miami, FL — Hatten Consulting service area
Industries

Who we work with in Miami.

Each industry has its own software stack and compliance posture. We’re fluent across all of them.

International trade & logistics

Multi-site IT, customs and freight-forwarder integrations, bilingual end-user support, and B2B websites for Doral and airport-area firms.

Hospitality, restaurant & event groups

PCI-compliant infrastructure, POS support, VoIP for multi-property operations, and the marketing and websites that fill the calendar.

Healthcare & specialty medical

HIPAA managed IT, PMS/EHR support, patient-acquisition websites, and review-driven local SEO across Miami-Dade.

Private equity & family offices

High-touch executive IT, secure document handling, and the discretion these engagements require.

Legal services

Document management, secure client portals, brand-forward websites, and cross-border-friendly stacks for international law firms.

Real estate & growing financial services

IT, listing-driven websites, paid-search marketing, and SOC 2-ready environments for the metro’s growing fintech scene.

Coverage area

Cities we serve in the Miami metro.

Same-day on-site response throughout the metro, with most issues resolved remotely first. Our service radius covers approximately 45 miles from the metro center.

  • Miami, FLSame-day on-site · 24/7 remote support
  • Coral Gables, FLSame-day on-site · 24/7 remote support
  • Doral, FLSame-day on-site · 24/7 remote support
  • Aventura, FLSame-day on-site · 24/7 remote support
  • Surrounding communitiesIf you’re close to any of the above, we likely cover you too — ask.
Frequently asked

Common questions from Miami businesses.

The questions we hear most often during initial conversations. If yours isn’t answered here, ask us directly.

Do you offer bilingual support across all services?

Yes — our helpdesk supports English and Spanish at the technician level, and we run bilingual digital marketing campaigns (Google Ads, paid social, email) for several Miami clients. We build websites that serve both English- and Spanish-speaking audiences. Written documentation is available in both languages on request.

Can you handle our website, our marketing, our IT, and our phones — or do we still need other vendors?

We can handle all of it. About 65% of our Miami clients use us for more than one service. The most common bundles here are managed IT plus VoIP for the hospitality and healthcare clients, and website plus digital marketing plus managed IT for the professional services and growing-business clients. Single agreement, single point of contact, no finger-pointing between vendors.

How fast can you get to my Miami office?

Same-day on-site is standard across Miami-Dade and Broward counties — Brickell, Coral Gables, Doral, Aventura, Miami Beach, and the surrounding metro. Typical on-site arrival during business hours is under 90 minutes, with most issues resolved remotely first.

Do you handle PCI for restaurant groups and hospitality?

Yes — PCI work is one of our larger Miami practice areas given the metro’s hospitality concentration. We architect and operate PCI-segmented networks, handle POS-vendor coordination, support SAQ documentation, and provide the ongoing monitoring PCI requires. The VoIP and marketing sides of those engagements often grow naturally from there.

What does a website project cost in Miami?

Most local-business sites we build here run $5,000 to $20,000 depending on scope, content production, e-commerce or not, and bilingual requirements. We quote fixed-price after a short discovery call — not hourly. Hosting and ongoing maintenance is a separate flat monthly fee.

Ready to talk to the Miami team?

Free assessment, no pressure. We’ll review your current environment, identify the highest-impact improvements, and quote flat per-user pricing.